Payment Policy

Payment Policy

Last updated: July 17, 2026

At byCheri, we are committed to providing you with a secure, transparent, and straightforward payment experience. This page explains the payment methods we accept, how your payment information is protected, and how the payment process works before and after your order.

Accepted Payment Methods

We offer secure payment processing through our trusted payment partners.

The following payment methods are accepted:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Google Pay

  • Apple Pay

  • Maestro

  • Shop Pay

All transactions are fully encrypted and processed securely.

Available payment methods may vary depending on your device, browser, or region.

Pricing and Transparency

At byCheri, the price displayed is the price you pay.

We are committed to complete pricing transparency.

No Hidden Fees

All prices are displayed in British pounds sterling (GBP £).

No additional processing, service, or transaction fees are added at checkout.

VAT

Displayed prices include applicable VAT, where required.

The total amount of your order is clearly displayed before you confirm your payment.

Shipping

We offer free standard shipping.

No additional handling or packaging fees are charged.

For more information, please refer to our Shipping Policy.

Payment Security

The security of your financial information is our priority.

We implement measures including:

SSL Encryption

Our website is fully protected by an SSL (Secure Socket Layer) certificate.

All data exchanged between your browser and our website is encrypted.

You can verify this protection by checking for the padlock icon in your browser's address bar.

PCI DSS Compliance

Payments are processed in accordance with PCI DSS (Payment Card Industry Data Security Standard) requirements.

We never store your complete credit or debit card numbers.

All transactions are processed directly by our secure payment providers.

Payment Providers

We work with payment providers including:

  • Shopify Payments

  • PayPal

These providers use advanced encryption, fraud detection, and payment security systems.

Fraud Prevention

Some orders may be subject to additional verification to protect our customers against fraudulent use.

We will never ask you to provide your full card number, CVV code, or payment login credentials by email or messaging service.

When Will You Be Charged?

Authorization

When you place an order, an authorization may be placed on your payment method for the full order amount.

Charge

Payment is charged when your order is confirmed and processed.

For PayPal and digital wallets, payment is generally charged immediately after the order is confirmed.

Declined Payment

If your payment is declined due to insufficient funds, an expired card, or a declined transaction, your order will not be confirmed.

You can then try again using the same payment method or choose another payment method.

Currency

All prices displayed on byCheri are shown in British pounds sterling (GBP £).

If your payment method is linked to another currency, your bank or payment provider may apply its own exchange rates and additional fees.

Any currency conversion charges or fees applied by your bank or payment provider are outside the control of byCheri.

Refunds

If your order is eligible for a refund in accordance with our Return Policy, the following conditions apply:

  • Refunds are issued to the original payment method used for the purchase.

  • Once the return has been approved, refunds are generally processed within 5 business days.

  • Depending on your bank or payment provider, it may take several additional days for the refund to appear in your account.

  • PayPal refunds are credited directly to your PayPal account.

  • Any shipping costs are only refunded when the return is due to an error on our part or a defective product.

Payment Methods We Do Not Accept

For security reasons, we currently do not accept:

  • Cash on delivery (COD)

  • Bank transfers

  • Checks

  • Money orders

  • Cryptocurrencies

  • Third-party gift cards

Order Confirmation

Once your payment has been successfully processed, you will automatically receive a confirmation email containing:

  • Your order number

  • A summary of your purchase

  • The amount paid

  • The estimated delivery time

  • Your order tracking link

If you do not receive this email within 30 minutes, please check your spam or junk folder.

If necessary, please contact our customer service team.

Billing Issues

If you notice a billing error, please contact us before opening a dispute with your bank or payment provider.

To help us process your request as quickly as possible, please provide:

  • Your order number

  • The email address used for the purchase

  • A description of the issue

  • A screenshot of the transaction, if possible

We aim to respond to all billing inquiries within 24 hours.

Questions About Your Payment?

Our team is available to answer any questions regarding payments, transaction security, or billing.

Email: shopbycheri@gmail.com

Contact page: /pages/contact

Opening Hours

Monday to Friday: 9:00 AM – 6:00 PM (CET)

Saturday: 10:00 AM – 4:00 PM (CET)

Sunday: Closed

Estimated response time: Within 24 hours

JJECOM
Doctor Nolensstraat 9
6351 GL Bocholtz
The Netherlands

KvK (Dutch Chamber of Commerce): 65456165

VAT: NL002364170B75